Some customers reported that they failed to generate xhorse proximity smart keys with vvdi key tool max or mini key tool. Some others failed to generate wireless remote control keys. They have tried different keys all with fresh batteries, but still not working, even update the key tool max or mini key tool to latest version. Everything else is working but will not generate smart keys.
Error “please use PROX key”
Error “can’t find any key”
Error “Please insert W-X key”
Solution:
It is not the problem of xhorse smart keys or wireless keys. Xhorse engineer now is updating the remote database. Current software may have bugs.
You can try these ways to fix it before they finish database upgrade
1. Put on top with the buttons facing up or position the chip at the bottom of the antenna. Some tested ok, some failed.
2. If remote control is not working after generation, the remote key is dead. Remove battery, press both UNLOCK and LOCK buttons for a few seconds, reinstall the battery, and wait a few seconds.
VVDISHOP.COM will make an announcement if the new database is ready.
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