Problem:
One of vvdishop.com’s customers reported a problem when reading ISN B38 ECU of a Mini Cooper with xhorse multi prog programmer.
Multi-prog reported two errors: Failed to get server address and server authentication failed. Image attached:
Possible reason and solution:
1. The server is under maintenance. In this case, try later when the server is back.
2. The problem is Windows Defender, especially on Windows 10 system.
Windows Defender prevents you from accessing Xhorse server. Disable Windows Defender on your system and try again.
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